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Terms & Conditions

Terms & Conditions

SECURE PROCESSING

Menacelosangeles.com, which is powered by shopify.com, uses secure processing called SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the Internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the Internet.


PRIVACY POLICY 
Menacelosangeles.com respects our customers account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the SSL Software. WE NEVER SEE YOUR PERSONAL CREDIT CARD INFORMATION, we only see your shipping address and name and your payment is captured by Shopify Payments. View the complete Privacy Policy here.


SALES TAX 
A sales tax of 7.5% is charged to all orders placed within California.


RETURNS / EXCHANGES

We do offer exchanges in the event your product does not fit to your liking.


We do not offer refunds if you change your mind about an order. If the product you received once your package arrives did not fit to your liking you may exchange it for the correct size. In the event the new size you would like is not in stock, you may exchange your order for another product of the same value. Please be aware that you assume all risks and shipping costs associated with processing a return. MENACE is not liable for a refund in the event your package is lost by a third party carrier during shipment to our location for return processing.

Please be sure to contact us before sending in your package so that we may verify the correct information for delivery.

In the event you receive the wrong product or a damaged product please contact us immediately so that we may resolve the issue accordingly. Contact us here.


SHIPPING 
Our goal is to fulfill your purchase as quickly as possible. All orders within the domestic US will be shipped on business days (Monday through Friday, excluding holidays). Domestic and international orders are typically processed and shipped within 2-7 business days. Once shipped, domestic orders should arrive within 1-3 business days; international orders should arrive within 10-15 business days. In the event of a delay for whatever reason, we will contact you immediately to notify you.

Unless otherwise specified, all domestic and international orders are shipped USPS ground. 

We are not responsible for orders lost after they have been delivered to the destination. Please be sure to secure packages once they have been delivered, you can check the tracking # provided to verify delivery.

If there is a mistake or if your order is flagged as a "High Risk of Fraud", we will contact you to verify any appropriate information. Once the information is verified we will send out your order to avoid any further delays.


PRODUCT AVAILABILITY 
We reserve the right to limit the quantity of products we supply. While we make every effort to only display items that are currently in stock and available to ship, there may be instances from time-to-time where we run out of stock of a particular product. In these instances your order will be canceled and a member of our customer service team will notify you. Items in your shopping cart are not reserved and may be purchased by other customers.


COLORS 
We have made every effort to display the most accurate colors of our products. Depending on your monitor, we cannot guarantee that your monitors display of any color will be accurate.

 

Any questions or concerns pertaining your order, product availability or shipping rates please contact info@menacelosangeles.com

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