RETURNS & EXCHANGES

EXCHANGES
Yes, we may process an exchange. If the product you received did not fit to your liking you may exchange it for a new size. In the event the new size you would like is not in stock, you may exchange your order for another product of the same value.

Please be aware that you assume all risks and shipping costs associated with processing an exchange. MENACE is not liable for a refund in the event your package is lost by a third party carrier during shipment to our location for return processing.

We do not accept exchanges that have not been pre-approved, please be sure to contact us with your order # before sending in your package so that we may verify the correct information for delivery. Packages sent without approval will be returned back to the original address and no exchange will be processed.


RETURNS

We accept returns for store credit only as long as they are processed within 14 days of the package delivery date. You will receive store credit via a MENACE gift card, we do not process cash returns. Please contact us with your order # so that we may begin the return process. Items must be in the same condition they are received. If upon inspection we notice an item seems to have been worn other than to try it on we will not accept the return and ship the item back.

Please be aware that you assume all risks and shipping costs associated with processing a refund. MENACE does not provide return labels and is not liable for a refund in the event your package is lost by a third party carrier during shipment to our location for return processing.

We do not accept returns that have not been pre-approved, please be sure to contact us with your order # before sending in your package so that we may verify the correct information for delivery. Packages sent without approval will be returned back to the original address and no return will be processed.


SALE ITEMS
Sale items are final and may not be exchanged or returned. 


ORDER CANCELLATION
Due to the nature of our fulfillment process, we may not cancel orders once they have been placed. If you would like a refund then we can process a return once items are in your possession and if the package is unopened. Please be sure of the items in your cart before checking out.


DAMAGED ITEMS 
If the item you have received has any defects or is damaged please contact us immediately and we will figure out the best solution for you right away.